European Union Privacy Policy

Last Update : September 06, 2024

Introduction

At 1Financially, we are committed to safeguarding your personal data. This Privacy Policy for European Union (EU) residents provides additional details on how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

Please read this policy carefully to understand how we handle your personal data. If you have any questions, please contact us using the details provided at the end of this policy.

1. Data Controller

1Financially, with its principal place of business, is the data controller responsible for the collection, use, and protection of your personal data as described in this Privacy Policy.

2. Personal Data We Collect

2.1. Types of Personal Data

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, postal address, phone number.
  • Account Information: Username, password, payment details.
  • Technical Data: IP address, browser type, operating system, access times, and referring website addresses.
  • Usage Data: Information about how you use our website and services, including your interactions with content and advertisements.
  • Communication Data: Records of your correspondence with us, including support requests, inquiries, and feedback.

2.2. Special Categories of Data

We do not typically collect special categories of data (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning a person’s sex life or sexual orientation) unless required for specific purposes with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

3.1. To Provide and Improve Our Services

  • Service Delivery: To provide you with the financial information and tools you request, including personalized recommendations and content.
  • Service Improvement: To analyze usage patterns and improve our website and services based on your feedback and interactions.

3.2. For Communication

Marketing and Updates: To send you promotional information, newsletters, and updates about our services, provided you have consented to receive such communications.

Customer Support: To respond to your inquiries, support requests, and provide assistance.

Contractual Obligations: To fulfill contractual obligations, including managing and processing payments.

Legal Obligations: To comply with legal obligations and regulations, including responding to requests from law enforcement or regulatory authorities.

3.4. For Legitimate Interests

Business Operations: To conduct business operations and protect our interests, including internal administrative purposes.

Fraud Prevention: To detect and prevent fraud and other illegal activities.

Under the GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on include:

  • Consent: Where you have provided consent for processing your data for specific purposes, such as receiving marketing communications.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into such a contract.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation.Legitimate Interests: Where processing is necessary for our legitimate interests, provided that such interests are not overridden by your data protection rights.

5. Data Sharing and Transfers

5.1. Third-Party Service Providers

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors, data analytics providers, and email service providers. These third parties are contractually obligated to protect your personal data and use it only for the purposes for which it was shared.

We may disclose your personal data if required to do so by law or to respond to lawful requests and legal processes, such as subpoenas or court orders.

5.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the acquiring entity, subject to applicable data protection laws.

5.4. International Transfers

We may transfer your personal data to countries outside the EU. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission or relying on the Privacy Shield framework if applicable.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary depending on the type of data and the purpose of processing.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

7.1. Right to Access

You have the right to request access to your personal data and obtain a copy of it.

7.2. Right to Rectification

You have the right to request the correction of inaccurate or incomplete personal data.

7.3. Right to Erasure

You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4. Right to Restriction of Processing

You have the right to request the restriction of processing your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.

7.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

7.6. Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and where appropriate, we will notify you directly. Please review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

1Financially Data Protection Officer
Email: privacy@1financially.com

11. Complaints

If you believe that we have not complied with data protection laws or your rights under the GDPR, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence.

For further details about our privacy practices, please refer to our general Privacy Policy. This Privacy Policy for European Union Residents supplements but does not replace our general Privacy Policy.

Thank you for taking the time to review our Privacy Policy for EU residents.

Your privacy is important to us, and we are committed to protecting your personal data.

September 06, 2024

1Financially Data Protection Officer