We got the Best Insurance Deal for you
Travelers is the best car insurance company in 2024 for its affordable rates, comprehensive coverage, and excellent customer service.
Trusted by industry leaders:
Based on many hours of research into reputable providers, we found the top 10 best car insurance companies to be the following:
- Travelers: Best Car Insurance For Most Drivers
- Allstate: Best Industry Reputation
- Geico: Best Value Car Insurance
- USAA: Best Military Car Insurance
- Erie Insurance: Best Liability Car Insurance
- Nationwide: Best Full Coverage Car Insurance
Travelers:
Best Car Insurance for more dreavers.
J.D. Power Claims Rating: 680/1,000
AM Best Rating: A++
Full Coverage Monthly Cost: $141
Pros | – Add-ons include accident forgiveness, gap insurance, and new car replacement. – Offers IntelliDrive discounts for safe drivers. – Offers a discount for hybrid and electric vehicles, which is uncommon in the industry. |
Cons | – Scored below average in several regions of the J.D. Power 2024 U.S. Auto Insurance Study. – Only offers rideshare insurance add-on in some states. |
Is Travelers Insurance Good ?
TTravelers Insurance could be a good choice if you value a wide range of policy options, especially for car insurance. The company has also expanded its home insurance coverage, and bundling may offer discounts. However, customer satisfaction is slightly below average according to J.D. Power surveys. In the 2024 Auto and Property Claims Satisfaction Studies, Travelers scored below the industry average. Comparing quotes from multiple companies can help you find the best option.
Ratings Category |
Score ( /10) |
Ranking |
Cost |
9.6 |
3rd |
Coverage |
10 |
1st |
Availability |
10 |
1st |
Industry Standing |
9 |
5th |
Overall ratings |
9.5 |
1st |
Travelers State Availability
Travelers auto insurance is available in all states except AK, HI, LA, MI, ND, SD, WV and WY. Travelers home insurance is available in all states except AK, FL, HI, LA and WV.
What’s the Travelers Reputation ?
J.D. Power 2024 Insurance Shopping Study: 870/1000 (higher than average)
NAIC Complaint Index: 0.89 (lower than average)
AM Best rating: A+ (superior)
In our 2024 survey of 2,000 respondents, including 338 Progressive customers, participants rated Progressive as average for overall customer service. Here’s how they rated the company:
Company Factor |
Progressive average |
Insurance Company Industry Average |
Overall customer satisfaction |
4.3 |
4.3 |
Affordability |
4.1 |
4.2 |
Explanation of Discounts |
4.1 |
4 |
Coverage Options |
4.2 |
4.2 |
*Ratings according to 338 Progressive customers in our 2024 survey.
Progressive customers gave lower-than-average ratings to their claims services, scoring 4.1 out of 5 in our study. They also expressed some of the lowest levels of satisfaction with their claims payouts.
In the J.D. Power 2024 U.S. Auto Insurance Study, Progressive’s performance was around average in most regions. Below, you can see its rankings in each region.
- California: 5th place out of 14 providers
- Central: 6th place out of 13 providers
- Florida: 9th place out of 12 providers
- Mid-Atlantic: 11th place out of 14 providers
- New England: 9th place out of 12 providers
- New York: 6th place out of 9 providers
- North Central: 10th place out of 19 providers
- Northwest: 8th place out of 11 providers
- Southeast: 14th place out of 17 providers
- Southwest: 9th place out of 13 providers
- Texas: 9th place out of 9 providers
What Car Insurance Covers
While state laws generally require a minimum level of insurance, these policies might not offer enough protection in every situation. The basic coverage types are:
- Liability Coverage: This covers damages and medical expenses for others if you’re at fault in an accident. It includes bodily injury liability and property damage liability.
- Collision Coverage: This pays for damage to your car caused by a collision, regardless of who’s at fault.
- Comprehensive Coverage: This covers non-collision events, such as theft, vandalism, or natural disasters.
- Personal Injury Protection (PIP): This pays for medical expenses for you and your passengers, regardless of fault.
- Uninsured/Underinsured Motorist Coverage: This protects you if you’re involved in an accident with someone who doesn’t have enough insurance or no insurance at all.
If you live in an area with high crime rates, you might prioritize comprehensive coverage to protect your vehicle from theft or vandalism.
What is Your Personal Needs
The best car insurance policy for you depends on your individual situation. When evaluating your needs, consider the following factors:
- Car Value: If you drive an older car, you might consider skipping comprehensive and collision coverage to save on premiums. However, if you have a newer, more expensive car, full coverage could be essential to protect your investment.
- Driving Habits: The more you drive, the more likely you are to be involved in an accident. If you have a long daily commute or frequently take long road trips, consider higher liability limits and additional coverage options.
- Location: Your location can affect both the cost of your policy and the type of coverage you need. Urban areas tend to have higher rates of accidents, theft, and vandalism, which may require you to have more comprehensive protection. Conversely, rural areas might have fewer risks but could expose you to additional dangers like wildlife collisions.
- Financial Situation: If you’re on a tight budget, opting for higher deductibles can lower your premiums. However, make sure you can afford the deductible if you need to file a claim.
The key to selecting the best insurance is balancing cost with coverage. It’s worth investing in adequate protection, even if it means spending a little more each month, to ensure you’re covered in case of a major accident.
How to Compare Quotes
Rates can vary significantly between companies, so it’s essential to compare multiple options before committing to a policy. However, it’s important to keep in mind that the cheapest option might not always provide the best value.
When comparing quotes, make sure to examine the details of each policy. Some key factors to focus on include:
- Premiums: The cost you’ll pay each month for coverage.
- Deductibles: The amount you’ll need to pay out of pocket before your insurance kicks in. A higher deductible can lower your premium, but it also means you’ll pay more if you need to file a claim.
- Coverage Limits: Ensure that the coverage limits are high enough to protect your assets in the event of an accident.
- Exclusions: Some policies may exclude certain types of damage, such as damage from floods or earthquakes, so it’s essential to be aware of these limitations.
- Discounts: Many insurers offer discounts for bundling policies, installing safety devices, or maintaining a good driving record. Make sure to ask about any potential discounts that may apply to you.
How Is Car Insurance In New York
In New York, the average annual cost of car insurance is $3,846 for full coverage and $1,644 for minimum coverage. These rates are notably higher than the national averages of $2,458 for full coverage and $678 for minimum coverage. Additionally, New York’s premiums surpass those of neighboring states.
For instance, drivers in Pennsylvania pay an average of $2,455 per year for full coverage and $537 for minimum coverage, while in Vermont, the average costs are $1,412 for full coverage and $316 for minimum coverage.
One contributing factor to New York’s higher premiums is its dense population. With more vehicles on the road, the likelihood of accidents increases, which results in insurers charging higher premiums to cover the elevated risk. Additionally, New York has higher minimum coverage requirements compared to many other states, which further drives up the cost of the state-mandated insurance minimums.
FAQ
Methodology
Methodology for Reviewing Car Insurance Providers
At 1Financially, we are committed to providing our users with unbiased, thorough, and up-to-date comparisons of car insurance providers to help them make well-informed decisions. Our methodology for reviewing and comparing car insurance options is based on a comprehensive analysis of the most important factors that influence both price and service quality. Below, we outline the steps we take to evaluate and rate each car insurance provider.
1. Data Collection
We gather data from a variety of reputable sources, including insurance companies’ official websites, regulatory filings, and independent industry reports. To ensure accuracy and relevance, our team reviews the most recent policy offerings, pricing models, and customer service details. We also conduct in-depth research into each insurer’s reputation and financial stability through ratings from agencies like A.M. Best, Moody’s, and Standard & Poor’s.
2. Coverage Options
We assess the range and flexibility of coverage options available with each insurance provider. Our evaluation includes the following:
- Basic Coverage: Liability coverage, including bodily injury and property damage.
- Optional Coverage: Collision, comprehensive, uninsured/underinsured motorist, medical payments, and personal injury protection (PIP).
- Additional Coverage: Rental car reimbursement, roadside assistance, and gap insurance, among others.
- Customization Options: We review the ability to tailor policies to specific needs, such as coverage for classic cars or rideshare drivers.
We consider how comprehensive and customizable each policy is, ensuring that customers can select the right options for their individual situations.
3. Pricing and Premium Structure
The cost of car insurance is a primary concern for most drivers. We collect price data across a wide range of driver profiles, including factors like:
- Age and Driving History: We consider how different age groups (teen drivers, young adults, seniors) and driving records (clean records vs. drivers with accidents or violations) impact pricing.
- Vehicle Type: We compare pricing for various vehicle types, from compact cars to luxury models and electric vehicles.
- Location: Rates vary significantly based on geography, so we account for pricing in both urban and rural settings across different states.
- Discounts and Offers: We investigate any available discounts, such as for safe drivers, bundling policies, or using telematics-based programs (such as “pay-per-mile” insurance).
By collecting this data, we create a holistic view of how each insurer’s rates stack up for different drivers, ensuring that our comparison is relevant to a broad audience.
4. Customer Service and Claims Handling
A key element of our evaluation is how each insurance provider handles customer service and claims. Our review includes:
- Customer Satisfaction: We analyze customer reviews from trusted sources such as J.D. Power, Consumer Reports, and the Better Business Bureau (BBB). These sources provide insights into customers’ experiences with insurers, including ease of contact, helpfulness of support, and overall satisfaction.
- Claims Process: We examine how easy it is to file and process claims with each insurer. This includes reviewing online claims filing options, mobile apps, and the time it takes for claims to be resolved. Insurers with a seamless and transparent claims process are rated higher.
- Support Channels: We consider the availability and quality of support channels, including 24/7 customer service, live chat, and mobile app features.
A smooth and responsive claims process is critical, and we prioritize companies that offer strong, accessible support.
5. Financial Strength and Stability
The financial health of an insurance company is essential to ensure that it can meet its obligations to policyholders. We assess the financial strength of each provider using ratings from independent agencies like:
- A.M. Best: Evaluates insurers based on their ability to pay claims.
- Moody’s and Standard & Poor’s: Provide insights into the insurer’s long-term financial outlook.
We give extra weight to insurers with high financial stability ratings, as this ensures that they are capable of meeting claims even in times of widespread disasters or economic downturns.
6. Innovation and Technology
Car insurance is increasingly influenced by technology, and we consider how insurers are incorporating innovations to benefit customers. Some of the factors we assess include:
- Mobile Apps and Online Tools: We review the functionality and ease of use of each provider’s mobile app and website, including features like policy management, bill payments, and the ability to file claims digitally.
- Usage-Based Insurance (UBI): We look at how providers implement telematics or pay-per-mile insurance, which tracks driving behavior and offers more personalized premiums.
- Claims Automation: Providers that use technology to streamline claims processing, such as AI-based claim assessments or virtual claims adjusters, are considered more advanced.
Insurers that embrace technology to improve convenience, transparency, and accuracy receive higher marks in this category.
7. State-Specific Regulations and Minimum Requirements
Car insurance is regulated at the state level, and requirements can vary widely across the U.S. We review how each provider’s policies meet or exceed state minimum requirements for coverage and whether they offer optional coverage that goes beyond the minimum. We also assess the availability of optional add-ons and whether those can be customized based on individual needs.
Additionally, we monitor how each provider adapts to changes in state laws and regulations, ensuring that they remain compliant while offering competitive pricing.
8. Transparency and Ease of Understanding
We believe that insurance policies should be clear, understandable, and free of hidden fees. We evaluate each provider’s transparency in the following ways:
- Policy Documents: We review policy language for clarity, ensuring that terms and conditions are easy to read and understand.
- Pricing Transparency: We assess whether insurers provide clear information about how premiums are calculated and what factors contribute to price variations.
- Customer Communications: We consider how effectively each insurer communicates policy changes, updates, and coverage options to customers.
Insurers with transparent pricing and clear communication are rated higher, as these qualities build trust with policyholders.
9. Overall Rating and Comparison
After evaluating all the above factors, we assign an overall rating to each insurance provider. This rating reflects the combination of price, coverage options, customer satisfaction, claims process, financial strength, and technological advancements. Our comparison tables make it easy for users to compare providers side-by-side, ensuring that they can quickly identify the best options based on their unique needs and preferences.